bi88 Terms and Conditions

Bi88 is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions form a legally binding agreement between bi88 and its users. It is your responsibility to read and understand these terms in full before using our services via the bi88 website, mobile app, or any other channel.

By creating an account or using any of our services, you are considered to have fully agreed to these Terms and Conditions. If you do not agree with any of the terms, please refrain from using our platform.

You must provide accurate and complete information when registering with bi88. Accounts created with false information will not be eligible for any benefits and may be closed at any time.

• Each individual may register only one account. Opening multiple accounts is strictly prohibited.
• The name, address, phone number, and date of birth provided at registration must be accurate.
• Keeping your account password confidential is your responsibility. bi88 is not liable for any issues arising from sharing your password with others.
• If you notice any suspicious activity on your account, contact bi88 support immediately.
• Contact support to update the email address or phone number registered to your account.

As part of the KYC (Know Your Customer) verification process, bi88 may request identity documents, proof of address, or other supporting documents at any time. Failure to provide the required documents may result in a temporary account suspension.

You must be at least 18 years old to use bi88's services. bi88 strictly prohibits underage access to its gaming platform, with no exceptions.

Bi88 may request a copy of your national ID, passport, or driving licence for age verification at any time. Withdrawal access may be temporarily suspended until the documents are verified.

Deposits at bi88 can be made using various mobile banking services, including bKash, Nagad, and Rocket. Deposits are generally instant, though minor delays may occasionally occur due to banking system issues.

• The minimum deposit amount varies by payment method — please refer to the platform for full details.
• Only use payment methods registered in your own name. Third-party payments are not accepted.
• Deposited funds are available for use in games immediately.
• Bi88 is not responsible for any charges deducted by your bank or mobile banking provider.

A fully verified (KYC) account is required to process any withdrawal from bi88. Withdrawals cannot be processed until verification is complete.

• Withdrawal requests are typically processed within 5 to 30 minutes.
• Minimum and maximum withdrawal limits apply.
• Withdrawals will only be sent to an account registered in your own name.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• Bi88 reserves the right to place withdrawals on hold in cases of suspected suspicious activity.

If you experience any issues with a withdrawal, contact our 24/7 support team. We will work to resolve it as quickly as possible.

Bi88's bonuses and promotional offers are subject to specific terms and conditions. It is essential to read the terms of each offer before claiming any bonus.

• The welcome bonus is for new members only and can be claimed once per person.
• The required turnover conditions must be met before any bonus withdrawal can be made.
• Bonus funds cannot be withdrawn directly — they may only be used for gameplay.
• Any unused bonus will be forfeited once the offer expires.
• Rules for using multiple bonuses simultaneously will be stated separately on each individual offer.

Bi88 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's information.
• Attempting to hack or manipulate the bonus system.
• Money laundering or transactions involving illegal funds.
• Using software or bots to automate gameplay.
• Attempting to interfere with or compromise the platform's security systems.
• Misconduct or harassment directed at other members.

Bi88 reserves the right to take legal action if any of the above prohibited activities are proven.

Bi88 reserves the right to temporarily or permanently close any account under the following circumstances:

• Breach of Terms and Conditions.
• If KYC verification has not been completed, or if false information is found to have been provided.
• Upon detection of suspicious financial activity.
• At the user's own request (self-exclusion).
• Extended period of inactivity.

Any legitimate pending withdrawals at the time of account closure will be processed and paid out after verification. Bonus balances may be forfeited.

Bi88 believes gaming should be a form of entertainment — it should never be treated as a source of income or a part of everyday living. We always encourage our members to enjoy gaming responsibly.

• Never bet more than you can afford to lose.
• Set yourself a budget before you start playing and stick to it.
• Do not play while under the influence of alcohol or any other substance.
• If you feel that gaming is having a negative impact on your daily life, take a break immediately.

Bi88 allows you to set deposit limits on your account. To learn more, visit our Responsible Gaming View page.

Bi88 always strives to deliver the highest quality of service. However, bi88 will not be held liable for any losses arising from the following situations:

• If a game session is interrupted due to loss of internet connection.
• If a transaction is delayed due to a third-party payment provider.
• Account information compromised due to the user's own negligence.
• Temporary service interruptions due to technical issues.
• Any losses resulting from a user's violation of these terms and conditions.

Bi88 will investigate technical issues thoroughly before providing a resolution. If a technical fault is detected during a game, the bet for that round may be voided and the amount refunded.

Bi88 reserves the right to modify these Terms and Conditions, in part or in full, at any time. A notice will be published on the platform before any changes take effect.

If you continue using bi88 after updated terms are published, you will be considered to have accepted the new terms. We recommend visiting this page regularly to stay informed.

If you have any questions or complaints regarding these Terms and Conditions, please contact the bi88 support team. Our team is available 24 hours a day, 7 days a week.

• Instant support is available via live chat.
• You can send detailed complaints or enquiries via email.
• For general inquiries, visit our FAQ Page View.

Bi88 takes every complaint seriously and will work to resolve issues as quickly as possible.